What it does
- Scans LoyaltyDog wallet passes at checkout.
- Awards points based on the order total.
- Looks up customer profiles by phone, email, or pass barcode.
- Redeems LoyaltyDog gift cards as a tender.
Install
- From the Clover App Market on your merchant dashboard, install LoyaltyDog.
- Approve the requested permissions.
- Open the app on the Clover device and sign in with your LoyaltyDog credentials.
- Select the LoyaltyDog program to use for this merchant.
Configuration
| Setting | Required | Description |
|---|---|---|
| Program ID | Yes | LoyaltyDog program that this Clover merchant rolls up to |
| Show points on receipt | No | Print the customer’s running point balance |
Troubleshooting
- Pass scan fails — Make sure the device has internet connectivity and the merchant is signed into the LoyaltyDog app.
- No customer match — The pass may belong to a different program; verify the program ID matches.