Support - LoyaltyDog

Direct support

Email — [email protected] for technical or account questions.
Contact form — loyalty.dog/contact-us for sales, partnerships, or general inquiries.

What to include in a bug report

To get to a resolution fastest, include:

The endpoint URL and HTTP method.
The request body (with secrets redacted).
The response status and body.
A timestamp in UTC.
The programId and (where relevant) the customerId involved.

Status

For real-time platform status, see status.loyalty.dog.

Security

For security disclosures, email [email protected]. Please do not file public issues for security-sensitive reports.

Changelog Status