The LoyaltyDog Square integration connects your Square POS or Square Online store to your LoyaltyDog loyalty program.
What it does
- Awards points on every completed Square sale.
- Looks up or creates LoyaltyDog customers based on the Square customer profile.
- Issues and redeems LoyaltyDog gift cards directly from a Square terminal.
- Mirrors refunds back to the loyalty program.
Install
- From the Square App Marketplace, install the LoyaltyDog app.
- Authorize access to customers, orders, and payments.
- In the LoyaltyDog dashboard, link the Square location to a LoyaltyDog program.
Configuration
| Setting | Required | Description |
|---|
| Square location | Yes | The Square location to sync transactions from |
| Program ID | Yes | LoyaltyDog program that receives the activity |
| Allow gift card redemption | No | Enable LoyaltyDog gift cards as a tender at the terminal |
Troubleshooting
- Sales aren’t producing points — Check that the Square location is linked to a LoyaltyDog program in the dashboard.
- Gift card balance not updating — Verify the gift card belongs to the same program as the Square location.
Multiple Square locations can map to the same LoyaltyDog program, or each to its own program — the choice is yours.
