What it does
- Creates a LoyaltyDog customer record the first time a Shopify customer places an order.
- Awards loyalty points on order completion, based on rules you configure in your program.
- Optionally issues a wallet pass to the customer for in-store recognition.
- Mirrors refunds and cancellations back to the loyalty program.
Install
- Sign in to your Shopify admin.
- Visit the LoyaltyDog app listing (link available from loyalty.dog/contact-us).
- Click Install and approve the scopes.
- In the app’s settings page, paste your LoyaltyDog API token and select the target program.
Configuration
| Setting | Required | Description |
|---|---|---|
| API token | Yes | Bearer token for your LoyaltyDog merchant account |
| Program ID | Yes | The LoyaltyDog program orders should award points to |
| Points-per-dollar | No | Override the program default for this storefront |
| Issue wallet pass on signup | No | Send the customer an Apple/Google Wallet pass after their first order |
Troubleshooting
- Orders aren’t awarding points — Confirm the API token is valid and that the program ID matches a program your token owns.
- Customer not created — Make sure the Shopify customer has an email address; LoyaltyDog dedupes on email.